Safety Plan for Operators - SMS

SMS for Operators

SMS is part of an overall management process which enables an organization to accomplish its goals – reduction of human error caused by human factors. It embraces the principle that the identification and management of risk increases the likelihood of accomplishing the operator’s goal of nurturing human factors in the workplace. The implementation of hazard identification mechanism, such as Hazards Reporting Program facilitates the identification of hazards systematically and continuing improvement of safety and professionalism. Regular auditing and monitoring processes ensures that aircraft are operated in such a way as to minimize the risks inherent in flight operations.

Operator’s Safety Management Plan

Safety embraces the key to any organization’s future and affects everything it does. Safety Management Plan defines how SMS supports the Operations Plan. Organization management is committed to the SMS, and is required to give leadership to the program and demonstrate through everyday actions, the commitment to safety and its priority in the achievements of managing human factors to reduce likelihood of accidents from taking place. The processes in place in the Safety Management Plan include the active involvement of all managers and supervisors, who, through planning and review, must continue to drive efforts for continuing improvement in safety and safety performance. The key focus is the safe operations of airworthy aircrafts.

Operator’s Safety Strategy

Management is committed to providing safe, healthy, secure work conditions and attitudes with the objective of having an accident‐free workplace. The operator’s CEO is responsible in making sure that the following strategies are accomplished within the workplace:

  • Constant quest of an accident free workplace, including no harm to people, no damage to equipment, the environment and property
  • An open environment for reporting of all safety hazards
  • Nurtured environment for safety training and awareness programs
  • Conducting regular audits of safety policies, procedures and practices
  • Monitoring industry activity to ensure best safety practices are incorporated into the organization
  • Providing the necessary resources to support this policy
  • Requiring all employees to have the duty to maintain a safe work environment through adherence to approved policies, procedures, and training, and shall familiarize themselves, and comply with safety policies and procedures
  • All levels of management are accountable for safety performance, starting with the Manager/CEO. To be a good leader, you must be a good safety leader
  • The organization is strengthened by making safety excellence an integral part of all activities

Safety Principles

Management embraces the following safety principles:

  • Always operate in the safest manner practicable
  • A culture of open reporting of all safety hazards in which management will not initiate disciplinary action against any personnel, who in good faith, due to unintentional conduct, disclose a hazard or safety incident
  • Never take unnecessary risks
  • Safe does not mean risk free
  • Everyone is responsible for the identification and management of risk
  • Familiarity and prolonged exposure without a mishap leads to a loss of appreciation of risk

Operator’s Safety Responsibilities

The operator’s Manager/CEO is responsible for the following safety accountabilities:

  • All operations are conducted in the safest manner practicable
  • Ensuring the safety of all employees, customers, passengers and visitors
  • Development of long‐term safety objectives, including establishment of safety policies and practices
  • Implementation of management systems that will establish and maintain safe work practices

The chief pilot is responsible for the following safety accountabilities:

  • Ensuring all flight operations personnel understand applicable regulatory requirements, standards, and organization safety policies and procedures
  • Identification and development of resources to achieve safe flight operations
  • Observe and control safety systems by monitoring and supervision of aircrews
  • Measure aircrew performance compliance with organization goals, objectives and regulatory requirements
  • Review standards and the practices of organization personnel as they impact flight Safety

The chief of maintenance is responsible for:

  • Ensuring all flight maintenance personnel understand applicable regulatory requirements, standards, and organization safety policies and procedures
  • Identification and development of resources to achieve safe maintenance operations
  • Observe and control safety systems by monitoring and supervision of maintenance personnel
  • Measure maintenance personnel performance compliance with organization goals, objectives and regulatory requirements
  • Review standards and the practices of maintenance personnel as they impact flight Safety

Compliance with Standards

All personnel have the duty to comply with approved standards. These include Organization’s policy, procedures, aircraft manufacturer’s operating procedures and limitations, and government regulations. Research shows that once you start deviating from the rules, you are almost twice as likely to commit an error with serious consequences. Performing in contrary to the rules or regulations usually does not result in an accident; however, it always results in greater risk for the operation, and the organization supports the principle of, “NEVER take unnecessary risks.”

References
1. Billings, E, C .(1997).Aviation automation: the search for a human centered approach. New Jersey: Lawrence Erlbaum Associates
2. Stolzer, A. J., Halford, C. D., & Goglia, J. J. (2008). Safety Management Systems in Aviation, Burlington: Ashgate
2. Hopkin, D., & Garland, J. D. (2010). Handbook of aviation human factors (2nd ed.),Boca Raton: CRC Press



Want to know more?

http://www.icao.int/anb/safetymanagement/DOC_9859_FULL_EN.pdf
ICAO Safety Management Manual where you can read more information on the requirements of safety plans for Operators, Chapter 8
http://rgl.faa.gov/regulatory_and_guidance_library/rgadvisorycircular.nsf/0/6485143d5ec81aae8625719b0055c9e5/$FILE/AC%20120-92.pdf
An excellent FAA website that will give you an indepth idea of the requirements and benefits of establishing safety program for Operators

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Authors / Editors

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